Disappointment with a certain website
I’ve already had two biscuits and an ice lolly today..
Anyway, I just remembered to tell you that I visited a well known crafts store, (a superstore you might call it) and added some items to my basket. I went to the payment process, at which point the transaction failed to go through. I emailed the company straight away, asking if there was anything wrong- intending to return to the online store the following day, to complete my payment.
Instead of this, they failed to reply to me until 5 days later, by which point I was thinking they weren’t interested, and they didn’t even apologise. That was the worst part- no apology at all. I felt this was incredibly rude and I have not gone back.
